• Slide 1

    5th Annual International Public Sector Reform Symposium
    New Models of Service Delivery for the 21st Century

    13th - 14th December 2011, Westminster, London, UK

  • Slide 1

    5th Annual International Public Sector Reform Symposium
    New Models of Service Delivery for the 21st Century

    13th - 14th December 2011, Westminster, London, UK

  • Slide 1

    5th Annual International Public Sector Reform Symposium
    New Models of Service Delivery for the 21st Century

    13th - 14th December 2011, Westminster, London, UK

  • Slide 1

    5th Annual International Public Sector Reform Symposium
    New Models of Service Delivery for the 21st Century

    13th - 14th December 2011, Westminster, London, UK

  • Slide 1

    5th Annual International Public Sector Reform Symposium
    New Models of Service Delivery for the 21st Century

    13th - 14th December 2011, Westminster, London, UK

  • Slide 1

    5th Annual International Public Sector Reform Symposium
    New Models of Service Delivery for the 21st Century

    13th - 14th December 2011, Westminster, London, UK

With the impact of the global recession continuing to squeeze and reshape economies around the world, those working in the public sector face the challenging task of developing ever more innovative solutions to provide public services, often in the face of deep financial cuts.

This special international symposium, organised by the International Centre for Parliamentary Studies, provides a timely opportunity to explore the key challenges which the public sector faces at the beginning of the 21st century. In many countries, public expectations, advances in technology, and awareness of international best practice, present senior staff in the public sector with challenges that were unknown to their predecessors. Demographic change, trends in migration, and drives to make the public sector more efficient in terms of value for money all present challenges, which can potentially be turned into opportunities.

Over the two days, the symposium will present a high-level forum for senior civil servants and public officials from around the world to share their comparative experiences and to exchange ideas with experts and colleagues.

Through a series of presentations from leading figures, participants will have the opportunity to examine and consider some of the key issues involved.

Why you should attend?

High Profile Speakers

The Symposium promises an internationally recognised line-up of leading figures and expert speakers who will offer an invaluable insight into the latest initiatives and developments in the field of public sector reform. As well as hearing key presentations, there are also ample opportunities for delegates to engage in interactive discussion and debate.

Tackle the Key Issues

Examine in detail some of the issues and challenges facing policymakers:

  • New Models of Service Delivery and public sector ownership for the 21st Century
  • The Evolving Relationship between the State and the Individual
  • Public Good in the Provision of Public Services
  • Culture and Governance in the Public Sector
  • Delivering Public Services in the Digital Age
  • The Limits of Digital Service Delivery
  • Case Studies in Digital Service Delivery

Networking

The Symposium provides an invaluable opportunity to share best practice and network with speakers, practitioners and policymakers alike from across the world. Over 3½ hours of networking time is scheduled into the programme in order to support the exchange of ideas and encourage delegates to engage in thought-provoking topical debate. The Symposium will also incorporate a cocktail reception to facilitate further informal discussion and networking